Welcome to our Payment Methods Help Centre
Thank you for choosing FootballGambler for your source of football betting information. We want to make your football wagering experience as smooth as possible, so on this page we are looking in more detail at depositing funds and withdrawing winnings.
Here is a full guide to the payment method accepted by the majority of bookmakers, how to use them, associated fees (if any), processing times, verification requirements, and how to troubleshoot common issues.
1. Accepted Payment Methods
The following payment methods for deposits and withdrawals (where applicable) are widely accepted by all UKGC compliant bookmakers:
Deposits
- Debit cards (Visa, MasterCard, Maestro)
- Credit cards (where permitted)
- E-wallets (e.g., PayPal, Neteller, Skrill)
- Bank Transfers / Faster Payments
- Prepaid cards (subject to regional availability)
- Mobile wallet / Pay by mobile (where available)
Withdrawals
- Same method as deposit (card, e-wallet, bank transfer) where possible and depending on regulatory requirements
- Bank transfer (commonly used for withdrawals)
Note: Some methods may be deposit-only. If you deposit via a particular method, you may be required to withdraw via bank transfer—please refer to the “Withdrawal Methods & Rules” section below.
2. How to Make a Deposit
- Log into your account on FootballGambler.
- Go to Cashier → Deposit.
- Select your preferred payment method.
- Enter the amount you wish to deposit (subject to minimum/maximum limits).
- Follow the on-screen prompts (enter card details, log in to e-wallet, confirm bank details, etc.).
- Once confirmed, your funds should be credited to your account — usually instantly or within a few minutes depending on method.
Tip: If your deposit doesn’t appear immediately, refresh your account page and check “My Funds” or similar. If still not credited within 30 minutes, contact our Support team.
3. How to Request a Withdrawal
- Ensure you are fully verified (ID, address, payment method verification) — this helps avoid delays.
- Go to Cashier → Withdraw.
- Select your preferred withdrawal method, enter the amount, and submit your request.
- We will process your request as soon as possible. Processing times vary depending on method (see section 4 below).
- Once processed, funds should arrive in your chosen account.
Important: Withdrawals may be subject to internal verification or regulatory checks; making smaller, frequent withdrawals may lead to additional verification.
4. Processing Times & Limits
| Payment Method | Approx. Processing Time | Min/Max Limits* | Notes |
|---|---|---|---|
| Debit/Credit Card | Instantly for deposit | £ (or other currency) min – max | Some cards may only allow deposit, not withdrawal. |
| E-Wallets | Instant to a few minutes | Variable by provider | Usually both deposit & withdrawal supported. |
| Bank Transfer | 1–5 business days (UK) | Higher limits may apply | Withdrawal often via bank transfer only. |
| Mobile Wallet / Pay By Mobile | Instant | Country dependent | Not available in all regions. |
| * Specific limits are shown in the cashier when you select method. |
Note: Processing times may be delayed due to weekends, public holidays or additional verification requirements.
5. Fees
- We do not charge any fees for deposits or withdrawals unless otherwise stated.
- However, third-party payment providers (card issuer, bank, e-wallet) may charge their own fees—please check with your provider.
- If your deposit is reversed (e.g., due to charge-back or incorrect details), you may be liable for any loss or fee incurred.
- Withdrawal requests may be cancelled or reversed if irregularities are detected; we reserve the right to comply with regulatory obligations.
6. Verification & Responsible Gaming Requirements
To comply with regulatory requirements (UK Gambling Commission / licensed operator), we may ask you to:
- Confirm your identity (valid photo ID, passport, driving licence)
- Confirm your address (utility bill, bank statement)
- Confirm ownership of payment method (photo of card, e-wallet screenshot)
Until verification is complete, deposits may be limited and withdrawals may be delayed.
We also encourage you to gamble responsibly; if verification reveals risk (e.g., self-exclusion, multi-accounting), we may hold funds until resolved.
7. Withdrawal Method Rules & Conditions
- You are requested to withdraw via the same method you used to deposit where possible (this is known as the “funds-source rule”).
- If the same method is not available, we will default to bank transfer.
- We may split your withdrawal into multiple transfers if you have used multiple deposit methods.
- Please allow for internal processing delays; if your withdrawal is not received within 5 business days, contact Support with your reference number.
8. Common Issues & Troubleshooting
| Issue | Solution |
|---|---|
| Deposit not credited | Refresh account, check payment provider, contact Support with deposit ID. |
| Withdrawal still “pending” after several days | Check verification status, ensure bank details are correct, contact Support. |
| Deposit was declined | Check card has 3D-Secure, sufficient funds, fulfills country restrictions, try a different method. |
| Payment provider amount shows unusual description | The merchant descriptor may be “FootballGambler Ltd” or similar — check your statement. |
| Fees applied by bank/e-wallet | Contact your provider; we don’t charge fees except where stated. |
9. Country / Region Restrictions
- Some payment methods may be limited or unavailable depending on your country of residence or currency.
- Bookmakers reserve the right to refuse or cancel deposits/withdrawals from restricted regions.
- For full list of eligible countries and currencies, please refer to the bookmaker's general Terms & Conditions or contact their Support.
10. Security & Fraud Prevention
We take your security seriously:
- All payments are processed via secure, encrypted channels (SSL/TLS).
- All bookmakers should comply with industry-standard anti-fraud and anti-money-laundering checks.
- Never share your payment-method credentials (card number, PIN, e-wallet password) with anyone.
- If you suspect unauthorized access or a fraudulent transaction, contact Support immediately and inform your payment provider.
11. Contact Support
If you need help with deposits, withdrawals, or have any queries about payment methods, please contact the customer service team of your bookmaker by one of the following methods:
- Email:
- Live Chat: Available on our site (look for the “Chat” icon)
Please provide: your account username, date/time of transaction, amount, payment method, and any error message you received — this helps us resolve your issue faster.
12. Updates & Changes
We may update this Payment Methods Help Page from time to time. The “Last Updated” date is shown at the bottom of the page. By continuing to use our services you accept these changes.
Last Updated: 27 October 2025
13. Glossary of Terms
- Deposit – adding funds to your gaming account.
- Withdrawal – taking winnings (or remaining balance) out of your gaming account.
- E-wallet – electronic wallet service (e.g., PayPal) used to send/receive money online.
- 3-D Secure – additional authentication step for card payments (e.g., Verified by Visa).
- Funds-source rule – regulatory requirement that your withdrawal method should match your deposit method where possible.
Please remember that gambling should be fun and done responsibly. If you feel your gaming is getting out of control, please visit dedicated support services such as Gambling Therapy, GamCare or contact us for self-exclusion options.